Privacy Policy

Effective Date: January 1, 2024

At Meeval Care, we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website (meevalcare.com) and mobile application (collectively referred to as the "Platform"). By accessing or using the Platform, you consent to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: When you create an account or interact with our Platform, we may collect personal information such as your name, email address, contact number, and other information necessary for account registration and identification.
  2. Health Information: To provide you with a personalized healthcare experience, we may collect health-related information including symptoms, treatment data, medical history, and other patient-reported outcomes (PROs) that you voluntarily provide through the Platform.
  3. Usage Information: We may collect non-personal information about your interactions with the Platform, including your IP address, device information, browser type, and usage patterns. This information helps us analyze and improve our services.

Use of Collected Information:

  1. Personalization: We use the collected information to personalize your healthcare experience, provide relevant content, and deliver targeted recommendations based on your health profile and preferences.
  2. Treatment Enhancement: The health information you provide helps healthcare providers deliver personalized care, track treatment progress, and make informed decisions regarding your healthcare.
  3. Platform Improvement: We may analyze aggregated and anonymized data to improve our Platform, enhance user experience, and conduct research and development activities.

Data Sharing and Disclosure:

  1. With Healthcare Providers: We may share your health information with your authorized healthcare providers to facilitate seamless communication and ensure continuity of care.
  2. Service Providers: We may engage third-party service providers who assist us in delivering our services. These providers are bound by contractual obligations to maintain the confidentiality and security of your information.
  3. Legal Requirements: We may disclose your information if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices:

  1. Access and Correction: You have the right to access, update, and correct your personal information stored in our Platform. You can review and edit your profile information within your account settings.
  2. Consent Withdrawal: You can withdraw your consent to the collection and processing of your personal information by deleting your account. However, please note that this may limit your access to certain features and services.
  3. Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

Third-Party Links:

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children's Privacy:

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Meeval Care does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Updates to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes through the Platform or by other means. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at hello@meevalcare.com.